Thank you for shopping with us! We take pride in offering high-quality die-cast cars and want you to be completely satisfied with your purchase. Please read our return and refund policy below.

1. Returns Eligibility

We accept returns under the following conditions:

• The item is damaged, defective, or incorrect upon delivery.

• Return request is made within 7 days of receiving the product.

• The item is unused, in its original packaging, and in the same condition as received.

Note: We do not accept returns for minor packaging dents or slight color variations due to lighting or display differences.

2. How to Request a Return

To initiate a return, please email us at info@hobbyshoppy.in or WhatsApp us at +91-970-37-222-44 with:

• Your order number

• A clear photo/video of the damaged/incorrect item

• Reason for the return

Our team will review and guide you through the next steps.

3. Refund Process

Once we receive and inspect the returned item, your refund will be:

• Processed within 5–7 business days

• Issued via the original payment method

In some cases, we may offer:

• A replacement item (if available)

• A store credit or coupon for future purchases

  
  

4. Non-Returnable Items

• Customized or personalized products

• Items purchased during clearance or special sales (unless damaged)

• Products that show signs of use or tampering

  
  

5. Shipping Charges

• Return shipping costs are the responsibility of the customer unless the return is due to our error.

• If eligible, we will reimburse or arrange pickup for wrong/damaged deliveries.

  
  

Need Help?

We're here to help! Reach out to our support team for any queries or concerns:

Email: info@hobbyshoppy.in / contact.hobbyshoppy@gmail.com
Phone/WhatsApp: +91-970-37-222-44